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| There are a range of outstanding enhancements for the 3COM
NBX telephone systems that provide solutions for call centers, mobile users,
hotels, and other needs. Most of these are listed below. Some are described
in more detail on connected pages: |
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- NBX Executive Assistant by
BrightArrow: Enhanced calls queuing, announcing, forwarding,
and recording. Monitor, whisper to the call reciepient, and barge in
features for administrative, sales, and support quality improvement.
- NBX eXchange Call Centers:
Several levels of call center coverage are available to fit the needs
of small, medium, and large businesses. Increase your competitive edge by
improving call coverage and support.
- Automated Voice Recognition (AVR):
Use voice responses to route calls in order to provide customer service
with a competitive advantage.
- Education Module:
Provide superior support and security for students, parents, teachers.
Provide homework, meal menu, special event hotlines. Send automatic
absentee notices. Automatically record important or threat phone calls,
provide enhanced notification to emergency personnel.
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Businesses Page |
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Helping people connect with their worlds.
