The SuperStack 3 V5000  Communication System

The phone system that gives your organization a Competitive Edge! Businesses

The 3Com® NBX® V5000 Communications System has features that are similar to the V3000. The major difference is that the V5000 can be configured with dual mirrored hard drives and redundant power supplies for extra fault-tolerance.

Key Benefits:

•  Easy to use.

•  Cost effective.

•  Rich feature increase your productivity.

•  Outstanding voice quality.

•  Attractive phones.

•  Easy administration lowers your overhead costs.

•  Advanced computer/telephone integration and convergence capability.

•  Highly reliable. The V5000 uses the VXWorks operating system used for pacemakers and interplanetary space probes.

•  Access for multiple locations, mobile users, workers at home, via the Internet or LAN bridges.

•  Standards-based design increased compatibility with other applications.

•  Unlike PC-based telephony platforms, the V5000 does not require a PC to work.

•  Call Center Capable.

•  Education enhancement support.

•  Executive assistant leading edge enhancements.

•  AVR capable.

Key Phone System Specifics:

•  Although intended for the small business that has been using older generation multi-line or key systems, the V5000 supports 250 devices but is expandable to 1500 devices.
•  Up to Y T1/PRI cards (equivalent to Y or Z voice channels, respectively).
•  Up to 10 Attendant Consoles.
•  Phone options include executive, business, basic w/speaker, basic, and wireless phone options.
•  PC-based interactive attendant console.
•  PC-based "soft phones".
•  Browser-based system administration.
•  Browser-based user customization with integrated help files.
•  Built-in 4 port/400 hour voice mail. scalable to 72 VM ports.
•  Voicemail message light and single button voicemail access.
•  Voicemail messages to distribution groups.
•  Built-in multiple Auto-Attendants with up to 20 menu layers supports up to 1,000 phantom mailboxes and 1,500 voice mailboxes.
•   Music-on-hold.
•  Multiple paging zones.
•  Call forwarding, conferencing, hold, park, direct voicemail.
•  Call off-site remote notification includes 5 cascading external destinations.
•  Remote call forwarding.
•  Free Computer Telephony Integration (CTI): When your telephone rings your computer screen "pops" caller information using Outlook, Act!, Goldmine, and similar TAPI-compliant applications.
•  Free Unified Messaging via IMAP4 enables users to view and listen to voice messages using your IMAP4 compliant E-mail application (ex. Outlook, Lotus Notes, Netscape Communicator.
•  Free Call Detailed Reporting (CDR) including export to Crystal Reports or Excel.
•  IP Telephony to remote locations via Internet Access (T1, ATM, Frame Relay, DSL, Cable Modem, etc).
•  Connections between multiple business locations (ex. bank branches, real estate offices) via NBX-to-NBX virtual line technology over the Internet.
•  All phones and cards are upward compatible to higher capacity phone systems (ex. V5000) when your company grows.
•  Integration with robust enhanced applications including Executive Assistant by BrightArrow, Call Centers, custom Educational tools, AVR support, etc.